Other Key Components

• Digital Image Processing and Storage. Through our easy to use drag and drop interface you can upload an unlimited number of pictures for each item in your catalog. Each picture is processed and correctly aligned into 4 different sizes for use in all sales channels. All major image types are supported including jpeg, bmp, gif, and png.
• Multimedia Processing and Storage. By utilizing LiveInsight’s media processing servers, clients can upload unlimited numbers of multimedia files for use with their items in all sales channels. LiveInsight’s media servers automatically convert your video and audio files for the best possible performance. All major media and codec types are supported including mpeg, avi, Quicktime, wmv, and wav.

Client Advantages

• More information available to the customer. By providing organized and detailed information about products, customers are less likely to request more information before they make their purchase. This eliminates unnecessary follow-up requests and frees up your customer service representatives to support customers in other areas.
• Media rich product demonstrations sell more! Customers want to know everything possible about the products they purchase. With LiveInsight’s media capabilities our clients are able to provide their customers with video demos of their products and services, as well as audio or video instructions for the sales process. No longer be limited to just static pictures, give your customers the multimedia buying experience they deserve with LiveInsight!
• One stop shop for product information. No longer force your customers to visit multiple manufacturer or product information websites to find out more information about the products you sell. With LiveInsight picture, media, and document storage you combine all external documentation about your products in the same place as the rest of your product information. No more broken links to external PDF, Picture, or Media files. Now you’re in full control of your products information!